What we do
- Unfair trade practices
- Defective goods and services
- Consumer complaints and redress
- Product liability
Unfair trade practices
We challenge misleading advertising, bait pricing and unfair contract terms under Uganda’s consumer protection laws.
Defective goods and services
We seek refunds, replacement or compensation for defective goods and substandard services.
Redress
We lodge consumer complaints and represent clients in dispute resolution and litigation.
Questions clients ask
Can I return a defective product?
Yes, where the goods are defective or not as described. We can demand a refund, replacement or repair on your behalf.
What is an unfair trade practice?
Misleading advertising, false claims, hidden charges or exploitative terms that disadvantage consumers.